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The Video Game Industry: What Digital Marketers Can Learn from It?

Video Game Industry - A yellow caution sign with a game controller and a loading sign.

The Video Game Industry.

We love playing video games!

Over almost three decades, the video game industry made a tremendous evolution. From the old ping pong 2d video games to a global phenomenon like Fortnite, this industry is no longer a kid's game but a multimillionaire industry that provides work for millions of people.

Statistics prove it! 

According to Statista, the revenue in the Video Games market will reach US$384.90bn in 2023, and projections expect it will reach US$521.60bn by 2027. 

With such high projections and profits, it is not strange to assume that this industry - highly linked to technology - is doing exceptionally in digital marketing. So much so that platforms like Twitch rise in the seats of gamers who watch the streams, and even 15% of the total videos on YouTube have to do directly with video games and have garnered a massive amount of 364 billion views.

And as experts and passionate about digital marketing, we always like to study the different industries with success to see what we can learn from them and thus further drive our strategies.

Therefore, this article will discuss everything you can learn from the video game industry.

CodeDesign is the leading digital marketing agency in Lisbon Portugal.

It's Not the Game, But Who Plays It!

Who is that great "WHO" that we refer to in the title above? Well, that person is directly related to internet stars: The Influencers.

The gaming industry has a peculiar factor regarding the issue of influencers: sometimes, people buy video games more for those who play them than for the video game itself.

YouTube and Twitch are full of streamers who post videos of small sessions and even entire game playthroughs on the platform, and all their fans stay watching the whole thing, which can last up to 10 hours if you are playing a game like God Of War: Ragnarok.

When they watch the influencer having so much fun with the game, their followers are urged to buy it to experience it for themselves; otherwise, they suffer from the FOMO (Fear Of Missing Out) that has become so popular in the most current generations. 

In this way, companies sell their product without their consumers feeling they are being marketed, a quasi-subliminal marketing tactic that generates millions of dollars for developing industries.

Within your company, you can also use this influencer marketing strategy to sell whatever your product is since, as you can see, people tend to empathize more with an internet star that they see close to than the brand itself if selling it to you directly.

That is the excellent effect of influencers: by posting so much of their lives through networks and interacting more directly with their users, they feel close to them and therefore empathize or believe in their recommendations.

Also, it is good that these influencers judge your product honestly - the good and the bad - since this makes it a more accurate review and doesn't look paid. After all, despite the bad, your followers will want to try your product just the same for the same phenomenon, FOMO.

This strategy, for example, only sometimes works with Hollywood-level celebrities or athletes since they already have an aura of unattainable; that means that their opinion doesn't connect at a familiar level with their audiences. 

If you want to learn more about Influencer Marketing, check out our articles:

Source: YouTube.

Short Video Content is the Right Choice.

If you were "select character", then short format videos should be your main, since it's the one that best performs for brands and content creators.

Social networks and their infinite scrolling accustom audiences to connecting with short things. Video posts nowadays need to engage with the audience in a matter of a maximum of 30 seconds or even less because otherwise, people will skip you like an intro to a Netflix series.

That is why it is recommended that in any video ad, you have, be as concise and engaging as possible so that people want to stay until the end or even repeat it.

Now, long-form content is still usable. Long-form content helps you cut it into featured snippets and reuse them in your content strategy.

Many streamers do extremely long sessions - many hours - and in the end, they take the best of those sessions, edit them and use them for content on any of the other video platforms: TikTok, YouTube and Instagram.

This not only happens in the world of streamers but also in well-known podcasts such as those of Joe Rogan, who reuses fragments of his conversations to engage more people in his podcast. Read this complete guide on digital marketing funnel and then choose the right digital marketing channel for your business.

The idea is that within your content, you try to give pieces, preferably audiovisual, that provide value or transmit the basic idea of your product in the shortest possible time.

Later, if your company handles other content strategies, such as podcasts or blogs, you can re-adapt them to these formats to continue reusing that valuable content.

To learn more about video marketing, check out "Lights, Camera, Sales! How Video Production Can Skyrocket Your Business Growth

Enter the Mobile World.

Did you know that the largest market is Mobile Games, with a volume of US$286.50bn in 2023?

At first glance, it sounds hardly credible that Sony, Nintendo or Microsoft are not leading this market, but if you think about it more carefully, everything clicks.

You probably know more people with a smartphone than you do with the latest generation of consoles.

Although the world of video games has a vast audience, as we mentioned previously, it's fair to say that it's also a very niche industry for the most part.

Meanwhile, most of the human beings of the 21st century cannot live without a cell phone in hand, and the long hours of screen time are proof of this.

Probably mobile games top the list since they are easier to access for non-gamer consumers, and even any gamer can download them to have fun while their console isn't within reach.

Therefore, if you still need a mobile version of your website or an application for it, we recommend installing it as soon as possible to bring your business closer to the pockets of all your consumers.


Take Advantage of Social Listening.

Social networks allow you to have a direct evaluation of how your product is doing.

This tendency happens a lot in the video game industry since, at the very least, when a glitch occurs in the game, users immediately jump to Twitter to report the bug, and developers take this into account for future releases or updates.

In the same way, with the vast number of reviews or comments about the game, the developers can have a clearer idea of what players expect from new installments, be it characters, gameplay or details about the history of the video game.

That is why it is good that you continuously monitor how your users react to your product or service on social networks to continue improving your product until you deliver what they want. Check these Amazon FBA tips to grow your business and see how optimising your Amazon listing could help you grow. 

If you want to learn more about this process, we recommend our article on Customer Feedback Loop: How to approach it?

Minimize the Risk in the Innovation Process

Sometimes it's better to deliver a good product on time than a mediocre one as quickly as possible.

This is the thinking of many gamers and creators in the online gaming industry, which is why these developers are known for having an incredibly agile, systematic approach to launching games in phases that de-risks different elements of the business.

These phases are divided into:

Paper Prototyping: Even before writing the first line of code, developers start with a test version to test with team members and selected end users. This first phase allows them to confirm if the approach they are devising is the best and the one the audiences might like.

Beta Launch: This is a previous version, and without payment, that companies launch to detect any bug that may exist.

Alpha launch: Soon after, companies launch the video game in specific countries to fine-tune unit economics. This is the monetization phase, and they usually focus on metrics like revenue per user, retention, time spent, and acquisition cost. Primarily, video game companies want to maintain a healthy LTV: CAC Ratio.

Full launch: This phase involves a lot of PR and effective digital marketing strategies to maximize user awareness.

Live Ops: Launching a video game will never be the last phase since it can continue to have updates during its launch. We see this, especially in mobile games with up to 3+ years of constant updates to their software. For this, developers based their new updates on data-driven decision-making, just as we do in Codedesign.

Design Personalized Experiences.

Today users want a personalized experience, and video games are pretty good at it.

For example, going back to mobile games, they have minigames or short missions that their players can do in brief leisure moments, such as going on public transport or waiting for an appointment. In the same way, these games have other extended missions that offer the player an even more immersive experience; therefore, they can adapt the game experience to their daily habits. 

Read this guide on E-commerce supply chain and voice search optimization.

However, this customization capability goes to another level regarding purchasable items within video games. And yes, gamers are such fans that they are willing to pay real money to customize their characters.

Both console and mobile games allow users to buy clothing, accessories, skins and other additional items to customize their gaming experience. This gives a particular pleasure and novelty to their gameplay since they decide what iconic characters like Scorpion from Mortal Kombat or Ryu from Street Fighter will look like.

However, there is another part of the video game industry that we have not discussed throughout the article, which is just as important as the gaming experience itself.

Professional gamers' experience isn't just about the game; they need implements such as a headset, a screen and even a chair; if all these are customized to their needs, it is a thousand times better.

Gamers are considered athletes today, and they have a category called e-sports where they compete and earn millions of dollars that allow them to live off their passion. That is why many industries turn to this market to offer these athletes video game gadgets that adapt to their style of play, and thus, they can perform better in all competitions.

The custom-designed gaming equipment industry is valued at USD 10.72 billion in 2023 to USD 17.91 billion by 2028, at a CAGR of 10.80% during the forecast period (2023-2028), according to Mordor Intelligence, so it shows that it is an excellent addition to all this multi-billion dollar industry.

However, we know that businesses cannot perceive profits, even in a market as in-demand as video games, if they don't have a digital marketing strategy that helps them reach the right gamers.

In this section, we invite you to see our case study, where we skyrocketed eCommerce sales of custom gaming gear.

Here, Codedesign shows its gamer spirit!

End Credits.

Ending this video game adventure, we see how we must study all the booming industries to find valuable tactics and strategies to transfer to our niche.

Video games are highly tied to technological development, and for this reason, it is always good to keep an eye on them since, as things look for now, it is seen that the future of entertainment is in this area.

To finish the credits of this little video game, we encourage you to reach the next level for your business by contacting our digital marketing experts.

Finally, the game is over!

FAQS - Frequently Asked Questions

How has the video game industry evolved over the last three decades?

Over the last three decades, the video game industry has seen tremendous growth and transformation, evolving from niche entertainment to a mainstream cultural phenomenon. Initially, gaming was primarily focused on arcades and home consoles with limited graphics and gameplay complexity. The 1990s and early 2000s witnessed the rise of more sophisticated consoles and the advent of PC gaming, along with the emergence of online multiplayer experiences. The introduction of mobile gaming in the late 2000s significantly broadened the industry's audience, making games accessible to billions of smartphone users worldwide. Technological advancements have led to the development of high-fidelity graphics, immersive virtual and augmented reality experiences, and cloud gaming, allowing for gameplay without the need for powerful hardware. Social media and live streaming platforms have also become integral to the gaming community, enabling players to share experiences and content creators to influence trends. The industry has also seen a shift towards digital distribution, microtransactions, and games as a service model, significantly impacting how games are marketed, sold, and played.

What impact do influencers have on video game marketing and sales?

Influencers have a substantial impact on video game marketing and sales, leveraging their platforms to shape consumer behavior and trends. By streaming gameplay, providing reviews, and sharing content across social media, influencers can significantly increase a game's visibility and appeal. Their endorsements often carry weight due to their credibility and the trust they've built with their audience, effectively influencing purchasing decisions. Additionally, influencers can provide valuable feedback and generate buzz around a game pre-launch, contributing to its hype and anticipation. Collaborations between game developers and influencers for exclusive content, early access, or in-game items can further drive engagement and sales. The authentic interaction between influencers and their followers offers a powerful marketing channel that can reach target audiences more effectively than traditional advertising.

Why is short video content recommended for digital marketing in the gaming industry?

Short video content is recommended for digital marketing in the gaming industry due to its ability to capture and retain the attention of audiences in a fast-paced online environment. Platforms like TikTok, Instagram Reels, and YouTube Shorts are increasingly popular, offering quick, engaging ways to showcase gameplay, highlight features, tease new releases, and share user-generated content. Short videos are particularly effective for reaching younger audiences who prefer quick, visually appealing content that can be consumed on the go. This format allows for creative storytelling and the viral potential of game content, making it an essential tool for generating buzz, driving engagement, and increasing visibility among a broad audience.

How significant is the mobile gaming market compared to console and PC gaming?

The mobile gaming market has grown significantly over the past decade and now represents a major segment of the gaming industry, often surpassing console and PC gaming in terms of revenue and user base. This growth is driven by the widespread availability of smartphones, improvements in mobile technology, and the accessibility of mobile games to a broad audience, including non-traditional gamers. Mobile games offer convenience, allowing players to engage in gaming activities anytime and anywhere, contributing to their mass appeal. The freemium model, where games are free to play with optional in-app purchases, has also facilitated the mobile gaming market's expansion, generating substantial revenue. Despite the prominence of mobile gaming, console and PC gaming continue to thrive, offering more immersive and complex gaming experiences that appeal to dedicated gamers. Each segment caters to different preferences and play styles, collectively contributing to the diversity and richness of the gaming ecosystem.

In what ways can social listening benefit video game developers and marketers?

Social listening can greatly benefit video game developers and marketers by providing insights into the gaming community's opinions, preferences, and trends. By monitoring conversations across social media, forums, and online communities, developers can gather feedback on their games, identify issues or bugs, and understand player sentiment, which can inform updates, improvements, and future development projects. Marketers can use social listening to gauge the effectiveness of campaigns, understand the competitive landscape, and identify influential gamers and trends that could shape marketing strategies. Additionally, social listening can help anticipate demand for new features or game types, enabling developers and marketers to better align their offerings with player expectations. Engaging with the community based on insights from social listening can also foster a positive relationship between game creators and their audience, enhancing brand loyalty and advocacy.

What are the stages involved in the video game development process to minimize risk?

The video game development process typically involves several stages to minimize risk, including concept development, pre-production, production, testing, and post-launch support. In the concept development stage, ideas are generated and evaluated based on market research and feasibility. Pre-production involves planning the game's design, story, characters, and mechanics in detail, creating prototypes to test concepts. During the production stage, the game is developed, including programming, art creation, and sound design. Testing is crucial to identify and fix bugs, improve gameplay, and ensure the game meets quality standards. This stage often includes alpha and beta testing with select users to gather feedback. Post-launch support involves updating the game with fixes, new content, and features based on player feedback and performance metrics. This structured approach helps manage development risks, ensuring the game meets user expectations and is delivered on time and within budget.

How do personalized experiences in video games enhance user engagement?

Personalized experiences in video games enhance user engagement by making gameplay more relevant, enjoyable, and tailored to individual preferences. Customization options for characters, equipment, and gameplay settings allow players to create unique identities and experiences within the game world. Adaptive difficulty levels and personalized content recommendations based on player behavior keep the game challenging and interesting. Personalized feedback and rewards motivate continued engagement by recognizing player achievements and encouraging progress. Additionally, social features like personalized messages, events, and challenges foster a sense of community and competition. By creating a more immersive and satisfying gaming experience, personalization increases player retention and loyalty, driving the success of video games.

What role do customizable items play in the gaming experience?

Customizable items play a significant role in the gaming experience by allowing players to express their individuality and personalize their gameplay. These items can include character skins, equipment, weapons, and other in-game assets that players can modify or acquire to distinguish their characters or gameplay style. Customization adds depth to the game, enabling players to feel a greater sense of ownership and connection to their in-game personas. It also encourages exploration and achievement, as players often need to complete specific challenges or milestones to unlock these items. Furthermore, customizable items can foster a sense of community and trade among players, enhancing social interaction within the game. They are also a key revenue stream for developers, as many games offer these items through in-app purchases, contributing to the game's financial sustainability.

How can the success of the video game industry inform digital marketing strategies in other sectors?

The success of the video game industry can inform digital marketing strategies in other sectors by illustrating the importance of engaging content, community building, and personalization. Video game marketing often leverages immersive storytelling, interactive experiences, and social media to captivate and retain audiences. These techniques can be adapted to other sectors to enhance brand engagement and loyalty. The use of data analytics and user feedback in game development can also teach marketers the value of listening to and adapting to consumer needs and preferences. Additionally, the gamification of marketing content, incorporating elements like challenges, rewards, and competition, can increase engagement across sectors. The video game industry's emphasis on creating vibrant communities around brands can also inspire other sectors to foster their own engaged communities, driving advocacy and long-term loyalty.

What unique challenges and opportunities do marketers face in the video game industry?

Marketers in the video game industry face unique challenges, including the fast-paced nature of the industry, where trends and consumer preferences can change rapidly. There is also intense competition, with a constant influx of new games vying for attention. Catering to a diverse audience with varying tastes and gaming experiences requires nuanced and targeted marketing strategies. Protecting and enhancing the online reputation of games and dealing with the potential backlash from the gaming community over issues like in-game purchases and content quality are significant concerns. However, the industry also presents unique opportunities, such as leveraging passionate fan bases to drive word-of-mouth marketing, using game streaming and esports events for promotion, and employing advanced technologies like VR and AR for immersive marketing experiences. The interactive nature of video games offers creative avenues for engagement that can lead to deep and lasting connections with audiences.


About Bruno Gavino

Bruno Gavino is the CEO and partner of Codedesign, a digital marketing agency with a strong international presence. Based in Lisbon, Portugal, with offices in Boston, Singapore, and Manchester (UK) Codedesign has been recognized as one of the top interactive agencies and eCommerce agencies. Awarded Top B2B Company in Europe and Top B2C company in retail, Codedesign aims to foster personal relationships with clients and create a positive work environment for its team.  

He emphasizes the need for digital agencies to focus on data optimization and performance to meet the increasingly results-driven demands of clients. His experience in digital marketing, combined with a unique background that includes engineering and data, contributes to his effective and multifaceted leadership style.

Follow Bruno Gavino on Linkedin


About Codedesign

Codedesign is a digital marketing agency with a strong multicultural and international presence, offering expert services in digital marketing. Our digital agency in Lisbon, Boston, and Manchester enables us to provide market-ready strategies that suit a wide range of clients across the globe (both B2B and B2C). We specialize in creating impactful online experiences, focusing on making your digital presence strong and efficient. Our approach is straightforward and effective, ensuring that every client receives a personalized service that truly meets their needs.

Our digital agency is committed to using the latest data and technology to help your business stand out. Whether you're looking to increase your online visibility, connect better with your audience, get more leads, or grow your online sales. For more information, read our Digital Strategy Blog or to start your journey with us, please feel free to contact us.


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