4 min to read

By Bruno Gavino, CEO of Codedesign 

For years, my teams at Codedesign have been at the forefront of social media agency strategy, guiding brands through the turbulent but rewarding tides of digital evolution. I’ve seen platforms rise, pivot, and fade. But the transformation I've witnessed on TikTok in the last 18 months is in a different league.

Not long ago, our conversations with our e-commerce partners about TikTok revolved around brand awareness. It was the "top of the funnel"—a place for viral challenges, building cultural relevance, and capturing fleeting attention. The goal was to plant a seed and hope it bloomed later on Google or a direct website visit.

Today, I'm telling our clients that this mental model is not just outdated; it's a costly mistake. TikTok has methodically engineered a seamless, integrated commerce platform that has collapsed the traditional marketing funnel into a single, cohesive experience. For brands, this isn't a future trend to watch; it's the central arena for e-commerce growth, and we are steering our partners towards a full-funnel strategy, all within the app.

Here’s our playbook for how we're turning views into revenue and building real enterprise value for our clients on the platform.

  influencer in the street being recorded by her friend to tik tok

Our Foundational Playbook: Technical Integration

Before my team even discusses a single creative concept, we start with the technical fundamentals. You can't build a retail empire on shaky ground.

  • TikTok Shop as Your Digital Flagship: The first action item for any serious e-commerce client is setting up TikTok Shop via the Seller Center. This isn't just another sales channel; it's your brand's central hub on the platform. It's where commerce, content, and community converge.

  • The Criticality of the Product Feed: We treat a client's product feed as the lifeblood of their TikTok strategy. By integrating their full catalog—whether through the Product API or platform partners like Shopify—we are essentially giving TikTok's AI a detailed map of their business. A clean, well-categorized feed is a non-negotiable. It’s what allows the algorithm to run powerful Catalog Listing Ads and populate shoppable videos with the right products for the right user, at the right time. Without this, you're flying blind.

influencer in the streettaking a selfie to tik tok

The Creative Mandate: Authenticity at Scale

I constantly remind our creative strategists: on TikTok, the best ad doesn't feel like an ad. The challenge for brands and agencies like ours is achieving this authenticity at scale.

  • Storytelling Over Selling: The content that performs best for our clients is rarely the most polished. It's the raw, behind-the-scenes videos, the genuine founder stories, the User-Generated Content (UGC) style tutorials that feel native to a user's "For You" page. Our job is to build a content strategy that tells a compelling story, where the product is the co-star, not the hero.

  • Activating Shoppable Formats: We structure campaigns around a mix of shoppable formats. Shoppable Video Ads turn a moment of entertainment into a point of sale. We're seeing tremendous success with LIVE Shopping, where we work with brand ambassadors or creators to generate real-time demand and immediate conversions. It's the modern QVC, but more interactive and far more targeted.

  • Strategic Creator Partnerships: We leverage the TikTok Creator Marketplace not just for reach, but for trust. The right creator provides a level of social proof that a brand's owned channel can't buy. Our process involves deep vetting to ensure a creator's audience is not just large, but a genuine match for the brand's target demographic, ensuring a higher conversion intent.

A robot taking a video of an influencer to put on a tik tok

Harnessing the Machine: AI and Algorithmic Strategy

TikTok’s discovery engine is its superpower. At Codedesign, we don't try to "beat" the algorithm; we focus on feeding it the right signals to make it work for us.

The platform’s AI is incredibly sophisticated at matching content with users. By combining a rich product feed with high-performing, authentic creative, we give the algorithm the precise data it needs to find new customers. This is also where the recent "Buy with Prime" integration has become a powerful tactic for our clients, allowing them to tap into the frictionless checkout experience trusted by millions, directly through a TikTok ad. It removes barriers to purchase and has a measurable impact on conversion rates.

Beyond Vanity Metrics: Our Approach to Attribution

"My video got a million views" is a great headline, but my clients' CFOs don't care about views; they care about revenue and margin. This is where we separate professional strategy from amateur enthusiasm.

  • Focus on On-Platform Attribution: We live in the TikTok Ads Manager, tracking direct revenue, ROAS, and cost-per-acquisition. We educate our clients on the industry shift towards shorter attribution windows, which reinforces the need for creative that inspires immediate action.

  • Championing Incremental Lift: The most important conversation we have about value is around incremental lift. We regularly run studies that split audiences into a control group and a test group. This allows us to prove, with statistical confidence, the exact volume of sales that occurred only because of the TikTok campaign. This is how we move beyond last-click guesswork and demonstrate the true, incremental business impact of our work.


The Codedesign Imperative: Aligning Teams for Total Commerce

From my vantage point, I see that the biggest obstacles to growth are often internal.

First, one of the primary hurdles we help clients overcome is their own organizational structure. A successful TikTok commerce strategy requires the social media team and the e-commerce team to be in lockstep. Creatives need to think about SKU-level performance, and performance marketers need to respect the art of authentic storytelling. We facilitate that alignment because it's essential for success.

Second, from my desk here in Lisbon, I'm advising every e-commerce leader I speak to that the window for early adopter advantage is closing. The cost-per-mille (CPM) and acquisition costs on TikTok's commerce formats are, for now, significantly more efficient than on more mature platforms. Investing now to learn, test, and scale on the platform provides a competitive edge that will be much more expensive to gain in a year or two.

The message is clear: Stop treating TikTok as an opening act. It is the main event. It is a fully integrated ecosystem where your brand can engage, convert, and cultivate loyalty all in one place.



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