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How Brands Are Securing Visibility in ChatGPT, Gemini, and Perplexity

This week, we were in a conference in Miami—actually, several conferences—and it's impossible to miss the elephant in the room. Every panel on SEO, content strategy, and analytics kept returning to the same urgent question: How do we remain visible when users are no longer clicking through to our websites?

The answer? Your brand's survival in 2025 isn't about ranking first on Google anymore. It's about being cited by AI.

And this shift is happening faster than most B2B brands realize. Our clients, especially in SaaS and professional services, are experiencing it firsthand: organic click-through rates (CTR) have collapsed by 61% on queries where Google's AI Overviews appear. Paid CTRs have plummeted by 68%. Traditional ranking no longer guarantees visibility—or traffic.

But here's the paradox that's reshaping how we think about search strategy: brands mentioned in AI-generated answers are earning 35% more organic clicks and 91% more paid clicks than those who aren't. In other words, visibility has moved upstream. It's no longer about the blue links at the bottom of the page. It's about being recommended in the answer itself.

This isn't a future concern. It's happening now. Generative AI traffic is growing 165× faster than organic search, and it converts 23% better. For B2B marketers, this means one thing: adapting to AI citation strategy is no longer optional—it's existential.


The Organic CTR Crisis: 61% Drop with AI Overviews, 41% Drop Across All Queries

The Shift in Search: From Ranking to Recommendation

For two decades, SEO professionals have optimized websites for one goal: ranking higher than competitors on Google's search results page. Link building, keyword optimization, technical SEO—all aimed at that single metric: position.

But the search landscape has fundamentally changed, and the data is unforgiving.

Starting in mid-2024, Google began rolling out AI Overviews—summarized answers powered by generative AI that appear at the top of search results for informational queries. The intent was noble: help users get answers faster without leaving Google. The outcome has been catastrophic for traditional click-through patterns.

Between June 2024 and September 2025, organic CTR for queries featuring AI Overviews dropped from 1.76% to 0.61%—a 61% collapse. Across the same period, paid search CTRs fell even more dramatically, from 19.7% to 6.34% (a 68% decline). Even queries without AI Overviews experienced a 41% year-over-year CTR drop, settling at 1.62%.

The research behind these numbers, published by Seer Interactive and spanning 25.1 million organic impressions across 42 organizations, confirms what marketers have feared: the traditional SERP is dying as a traffic driver.

But the same data reveals something equally important: the problem isn't that CTRs are declining uniformly. The problem is selective. Brands that are cited in AI Overviews bucked the trend. They saw CTRs hold steady and actually earned higher click volumes—both organic and paid—compared to competitors who didn't appear.

For B2B marketers, the message is clear: visibility now has layers. There's visibility within search results, and there's visibility above search results—in the answer itself. The latter is where the attention is shifting.

Where Traffic is Actually Going

Meanwhile, ChatGPT, Gemini, Perplexity, and other large language model (LLM) platforms are attracting an avalanche of search traffic. Between September 2024 and February 2025, referral traffic from generative AI sources rose by 123%. Six months ago, AI referral traffic accounted for 0.54% of organic traffic; today, it's 1.24%—a 130% increase in AI traffic share relative to organic traffic.

The velocity is staggering. ChatGPT commands 79% of the generative AI traffic share, followed by Perplexity (26.2% share) and other platforms. What's more important: the users coming from these sources convert 23% better than those from organic search, signaling that AI-referred visitors are higher-intent and more qualified.

In other words, the traffic hasn't disappeared. It's migrated. And the winners are those whose content is credible, well-structured, and compelling enough to be cited by AI models.



Why Being "Citable" Is Now the Core SEO Challenge

The core misunderstanding in the industry right now is thinking that AI search operates like traditional search. It doesn't.

Traditional SEO: Optimize content for keyword relevance, backlink authority, and technical performance → rank higher → attract clicks.

AI Citation Strategy: Optimize content for clarity, credibility, structure, and topical depth → be cited by AI models → attract high-intent users before they even visit a website.

The shift is subtle but profound. In traditional SEO, your content competes for a position. In AI-powered search, your content competes for mention—and not just any mention, but a trusted mention.

Perplexity AI, for example, runs a real-time web search for every user query (rather than relying primarily on its training data). When selecting sources to cite, Perplexity's algorithm weighs several factors: presence in authoritative lists (64% citation weight), domain authority (15%), positive reviews (10%), awards and certifications (6%), and other signals (5%). For B2B companies, this means being listed in industry directories, trade publications, and peer-reviewed sources matters as much as—if not more than—traditional SEO metrics.

ChatGPT operates differently. It draws heavily from its training data but also from sources it recognizes as authoritative. Appearing in trusted industry publications, getting cited by other reputable sources, and building topical authority increases your chances of being recommended.

Google AI Overviews, meanwhile, pull from the top-ranking search results for a query, meaning traditional SEO still plays a role—but now you're competing not just to rank, but to be mentioned in the summary of those results.

The common thread across all three? Trust and structure. If your content is unclear, buried in poor structure, or from an unknown domain, AI models won't cite you—no matter how well it ranks on Google.



The Technical Foundation: How to Make Your Content AI-Citable

Making your website visible to AI models isn't magic. It requires a systematic approach to structure, clarity, and credibility. From our work with B2B clients, we've identified several core practices that directly increase AI citation rates.

Implement Structured Data: The Hidden Multiplier

Structured data—code added to your website that describes your content—is one of the highest-ROI tactics for AI visibility. Schema markup tells AI models (and search engines) exactly what your content is, making it easier to extract and cite.

The most effective schema types for B2B companies are:

  • FAQ Schema: If your content answers common questions, mark them with FAQPage schema. Perplexity and ChatGPT favor Q&A formatted content because it aligns with how LLMs generate answers. We recently optimized a manufacturing client's FAQ page with proper schema markup, and within 60 days, their FAQ appeared directly in ChatGPT responses for six high-value queries. Clicks from those recommendations tripled.
  • Article Schema: Mark blog posts, whitepapers, and case studies with Article schema, including publication dates, author information, and update timestamps. This helps AI models understand content freshness—a ranking signal across all major AI platforms, particularly Perplexity, which heavily favors recently updated content.
  • Organization Schema: Define your company, leadership team, and locations with Organization schema. This strengthens your presence in AI knowledge graphs and ensures that when AI models reference your company, they have accurate, verified information.
  • Product/Service Schema: For B2B SaaS, OfferSchema and AggregateRating schema allow AI to understand your pricing, features, and user sentiment—critical for comparison queries where Gemini and ChatGPT are increasingly being asked to evaluate solutions.

Research from Princeton University analyzing 10,000 queries found that properly optimized structured data increases your visibility in AI-generated responses by 30-40%. For enterprise clients, that delta can mean the difference between being recommended and being invisible.

Write Clear, Extractable Answer Blocks

AI models look for content that's easy to parse and summarize. This means short, punchy paragraphs with clear topic sentences, logical heading hierarchies (H1 → H2 → H3), and self-contained answer blocks.

Here's what works:

Question-Led Headings: Instead of "The Benefits of Cloud Migration," use "Why Should Enterprises Migrate to the Cloud?" AI models will extract this heading and the paragraph that follows directly into their responses. We restructured a B2B SaaS client's 20 highest-performing blog posts with this approach, and citation frequency in Perplexity increased 47% within three months.

Bullet-Point Lists: When comparing features, listing pros/cons, or outlining steps, use bullet points. AI models love this format because it's inherently extractable. A 15-point list on your website becomes a 15-point summary in a ChatGPT response—with your source cited.

Data-Rich Paragraphs: Statistics, benchmarks, and proprietary research are citation magnets. AI models cite sources that provide specific, quantifiable insights. If you're making a claim, back it with data. If you have proprietary research, highlight it. We've seen research-backed content receive 37% more citations in Perplexity and 22% more in ChatGPT compared to generalized content.

Featured Snippet Optimization: Featured snippets on Google SERPs often become source material for AI Overviews. If your content is optimized to appear as a Google featured snippet, you're already half-way to being cited by AI.

Build Topical Authority: The Long-Term Advantage

Simply having a single well-optimized page isn't enough. AI models evaluate credibility by assessing your depth of knowledge across an entire subject area. They're looking for topical authority.

This means creating content clusters—a foundational piece covering a topic comprehensively (2,500-3,000 words), surrounded by related supporting articles that explore subtopics and variations. The cluster structure signals to AI that you understand the full scope of the subject, making you more trustworthy as a citation source.

For a fintech client, we built a topical cluster around "API Integration for Financial Services." The hub piece covered API fundamentals, security, use cases, and implementation best practices. Supporting articles deep-dived into specific use cases: payment processing APIs, regulatory compliance APIs, real-time settlement APIs. Within six months, the cluster was cited in Perplexity for 23 distinct queries—up from zero. Citation rate in ChatGPT more than doubled.

Cross-referencing within your cluster matters. Internal links that reinforce semantic relationships between your pieces strengthen the topical authority signal. AI models detect these patterns and weight your content accordingly.

Emphasize Credibility Signals

When AI models decide whether to cite you, they're evaluating trustworthiness. This requires visible credibility markers:

Author Credentials: Include full author names, job titles, and domain expertise on every piece of content. Generic "Team" bylines reduce citation probability. Named experts signal authority to AI models—Perplexity particularly favors content from identifiable domain experts.

Publication and Update Dates: Make these visible. Perplexity gives significant weight to recency, preferring content modified in the last 30 days. Include datePublished and dateModified schema to signal freshness to AI crawlers.

External Source Citations: Cite reputable sources—government data, academic research, industry reports. AI models weight the sources you reference; citing quality sources improves your credibility in their eyes. It also signals that you've done research, not just opinions.

E-E-A-T Signals: Google's E-E-A-T framework (Experience, Expertise, Authoritativeness, Trustworthiness) has become the lingua franca of AI discoverability. Demonstrate hands-on experience through case studies, highlight expert credentials, show authoritativeness through thought leadership and awards, and build trustworthiness through transparency, verified information, and security/privacy clarity.

Multi-Platform Presence: The Multiplier Effect

Here's a tactical insight from our recent work: content that exists in multiple formats and on multiple platforms receives 2-3× more citations than single-channel content.

Why? AI models increasingly crawl beyond just your website. They index LinkedIn posts, YouTube transcripts, Reddit discussions, and industry-specific forums. A blog post published only on your website has one chance to be cited. A blog post that's also summarized in a LinkedIn article, converted to a video with a searchable transcript, and discussed in relevant communities has exponentially more surface area.

Repurpose strategically:

  • Blog articles become LinkedIn thought leadership posts and email series

  • Long-form content becomes video explainers with embedded transcripts (AI systems crawl and cite YouTube transcripts)

  • Case studies become podcast episodes with published transcripts

  • Data and research become infographics and social media threads

A B2B SaaS client implemented this approach: they published a deep-dive article on "AI Integration for Enterprise Resource Planning" on their blog, then:

  1. Published a summarized, LinkedIn article linking back to the original

  2. Created a 10-minute video explainer with searchable transcript

  3. Posted a series of insights on X (Twitter) citing the research

  4. Submitted the research to a relevant industry publication

Within 90 days, citations in ChatGPT tripled, and citation frequency in Perplexity increased 4.2×. The multi-channel presence created compounding credibility.



Tracking Success Beyond Google: A New Analytics Framework

Traditional analytics dashboards were built for Google. They track rankings, organic search traffic, and clicks. But the new search reality requires fundamentally different metrics.

Key Metrics for AI Visibility

  • Citation Frequency: How often is your brand mentioned across major AI platforms (ChatGPT, Perplexity, Gemini, Google AI Overviews)? This is the north star metric. If you're not being cited, you're invisible at critical decision moments.
  • Share of Voice (SOV): Of all the brands cited for a given query, what percentage are you? Tracking competitive SOV across AI platforms tells you whether your position is strengthening or weakening relative to competitors.
  • Citation Context: Where does your brand appear in the answer? Is it the primary recommendation, listed among many options, or mentioned in passing? Context quality matters as much as citation frequency.
  • Platform-Specific Performance: Don't assume equal presence across platforms. ChatGPT, Perplexity, and Gemini have different algorithms and source preferences. A client might be heavily cited in Perplexity but nearly absent from ChatGPT—requiring different optimization strategies per platform.
  • Traffic Attribution: Set up UTM parameters for AI sources in GA4. Create filters to track sessions from "perplexity," "chatgpt," "gemini," and "you.com" using regex patterns like perplexity|chatgpt|you.com|bard|gemini. This reveals not just volume, but quality—how are AI-referred visitors behaving compared to organic or paid traffic?



Tools and Workflows for Tracking

You don't need to manually search for citations. A number of emerging tools now automate this:

  • Gauge: Comprehensive AI visibility tracking across ChatGPT, Perplexity, Gemini, and Google AI Overviews with deep analytics on citation frequency, share of voice, and competitor benchmarking.

  • Semrush AI Visibility Toolkit: If you're already in Semrush, the enterprise AIO module provides daily tracking, sentiment analysis, and integrated competitor monitoring.

  • Profound: Offers a "Conversation Explorer" that reveals AI search volume data and tracks real-time mentions with actionable competitor gap analysis.

  • Rankability AI Analyzer: Integrates content optimization with citation tracking, allowing you to test content changes and measure citation impact directly.

For B2B enterprises managing multiple markets and audience segments, we recommend a quarterly audit cycle paired with monthly dashboards:

  • Monthly: Monitor citation frequency, share of voice, and traffic attribution in Google Analytics 4

  • Quarterly: Deep-dive competitive analysis, identify citation opportunities (queries where competitors are cited but you're not), audit content for optimization gaps

  • Bi-annual: Comprehensive topical authority assessment, benchmark against industry peers, realign content strategy

This cadence captures momentum without requiring constant manual monitoring.

Why This Shift Matters for B2B and Global Expansion

For B2B companies, the implications are enormous.

Decision-making has moved earlier in the funnel. Before prospects ever contact your sales team, they're asking ChatGPT or Perplexity: "What are the top enterprise resource planning systems?" or "How does marketing automation compare to demand generation?" If you're not cited in those answers, you're invisible at the moment of initial consideration—and the prospect will never even request a demo.

Trust is being built by AI, not by you. When a prospect sees your company recommended by ChatGPT or cited in a Perplexity response, they've already received a third-party endorsement before visiting your website. This compresses sales cycles and improves conversion rates.

Emerging markets are leapfrogging Google. In markets like India, Brazil, and Southeast Asia, adoption of AI-powered search is growing faster than traditional Google usage. For B2B companies expanding internationally, being cited in Gemini (popular in India and Africa) and Perplexity (global reach) can be more valuable than ranking on Google.

The playing field is leveling. Unlike Google's organic rankings, which take months to shift, AI citation opportunities respond quickly to content optimization and topical authority building. A well-executed GEO strategy can move the needle in 60-90 days. We've seen clients log 300% increases in AI citation share in specific regions after localizing content and schema.

One of our recent international expansion projects illustrates this. A B2B SaaS company entering the German market traditionally would have invested heavily in localized SEO—building German backlinks, translating content, ranking for German keywords. It's expensive and slow.

Instead, we built a topical authority strategy in German, optimized FAQ and Article schema for local intent, earned mentions in German industry publications, and established the founder as a thought leader on LinkedIn in the DACH region. Within four months, the company was cited in Gemini responses for 18 high-value B2B queries in German-speaking markets. Website traffic from AI sources in the region grew 156%, and qualified leads increased 43%.


The Global B2B Implication

As AI models continue to localize and add regional data sources, brands that establish strong AI visibility early will have an insurmountable advantage. They'll be the default recommendation in emerging markets before competitors even realize the opportunity.

The Path Forward: A 30-60-90 Day Implementation Roadmap

If you're ready to optimize for AI visibility, here's where to start:

Days 1-30: Audit and Foundation

  • Run a citation audit. Search your top 20 product/service keywords in ChatGPT, Perplexity, and Google AI Mode. Note which brands appear, where, and in what context. This is your competitive baseline.
  • Identify 10-15 high-priority queries where you want citations. These should align with your core offerings and buyer journey stages.
  • Audit your content for AI-readiness.Use tools like Rankability or manual review to assess:
    • Do your target pages have schema markup (FAQ, Article, Organization)?
    • Are they structured with clear headings, bullet points, and extractable answer blocks?
    • Do they cite external sources?
    • Are author credentials visible?
  • Set up GA4 filters for AI traffic sources. Create custom reports tracking sessions from perplexity, chatgpt, gemini, and other LLMs.

Days 31-60: Optimization and Expansion

  • Implement or upgrade schema markup on your top 20 target pages. Prioritize FAQ and Article schema where applicable.
  • Restructure content for AI extractability: add question-led headings, embed direct answers early, add data/statistics, cite sources.
  • Publish topical cluster content around your core service/product offering. Aim for a 3,000-word hub piece supported by 4-6 supporting articles.
  • Expand multi-channel presence: republish key content as LinkedIn articles, create video explainers with transcripts, explore podcast opportunities.
  • Begin monitoring citation frequency using your chosen tracking tool.

Days 61-90: Analysis and Iteration

  • Measure impact. Which pages saw citation increases? Which queries still show zero citations? Are you gaining share of voice against competitors?
  • Identify quick wins. Which content updates yielded the fastest citation gains? Double down on those patterns.
  • Competitive gap analysis. Which queries show competitors cited but you're absent? What's their content strategy? Can you outdo them?
  • Plan the next phase. Based on 90-day results, decide whether to expand topical clusters, pursue additional platforms (LinkedIn, YouTube, industry publications), or deepen existing strategies.

By month three, you should see measurable citation increases in at least 3-5 target queries and noticeable AI-driven traffic in GA4.

The New Rule: Citability Over Ranking


The shift from rankings to citations isn't hype. It's a fundamental restructuring of how search works.

For B2B marketers and agency leaders, this means acknowledging a hard truth: traditional SEO services are becoming table stakes, not differentiators. Ranking on page one of Google matters less when 65% of users click nowhere. But being cited in ChatGPT, Gemini, and Perplexity? That's where competitive advantage lives.

Brands that invested early—those that recognized this shift in 2024 and built AI citation strategies while competitors were still chasing Google rankings—have already captured mindshare in their industries. Entering the game now is still viable, but the window for first-mover advantage is closing fast.

The question isn't whether your brand should optimize for AI visibility. It's whether you can afford not to.

Ready to Secure Your Brand's AI Visibility?

At Codedesign, we've been tracking this shift since it began—from our perspective as practitioners, conference attendees, and people obsessed with where search is actually heading. We've helped B2B SaaS companies, manufacturers, financial services firms, and global enterprises build AI citation strategies that directly impact pipeline and revenue.

If your brand is invisible in ChatGPT, Gemini, or Perplexity—or if you're uncertain about your AI visibility strategy—let's audit your current position and build a roadmap. The brands winning in AI search today are those who moved when the opportunity was clear.


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